The Centre for Healing and Peak Performance

Privacy policy
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Or, call us: 905-420-4325
What is personal information and when is it collected?

Personal information is information about an identifiable individual and includes information that relates to their personal characteristics (e.g. gender, age, income, home address, telephone number, family status), health (e.g. health history, health conditions, health services received) or activities and views (e.g. religious, political, opinion expressed by an individual, opinion or evaluation of an individual). We are also committed to protecting employee information (e.g. name, title, business address or telephone number of an employee of an organization) with the same care as other personal information. When you first visit The Centre for Healing and Peak Performance, we collect personal information that includes your full name, address, telephone number, email address, and emergency contact information, health history, information regarding your insurance coverage, and your credit card number so that we may provide you with any or all of our services. All information is collected with your consent.

Who are we?
The Centre for Healing and Peak Performance (TCHPP) is a holistic health, wellness and integrated peak performance centre that uses a number of employees, staff, contractors and agencies that may, in the course of their duties, have limited access to personal information we hold. Privacy of personal information is an important principle of TCHPP. We are committed to collecting, using, and disclosing personal information responsibly and only to the extent necessary for the goods and services we provide.

We collect personal information, but what do we use it for?

We collect, use and disclose personal information in order to serve our clients. The primary purposes for collecting personal information are as follows:
  • To offer and provide our services to you
  • To establish and maintain communication with you
  • To determine and facilitate your payment for programs and services
  • To notify you of programs, services, upcoming promotions and any clinic updates
  • To verify the accuracy of your personal information and to ensure that it is up to date

TCHPP gathers only personal information that we deem necessary to administer our business, provide our services, inform you of clinic changes, communicate promotions and services that may be of interest to you.

TCHPP will not rent or sell client personal information or our email list to outside markets or marketers or other third-party organizations.

TCHPP will collect, use and/or disclose personal information only for the purposes for which it was collected. We will keep personal information only as long as necessary to satisfy the purposes of our business and as required by the governing body of the treating practitioner overseeing your treatment program. TCHPP safeguards the access and storage of your personal information against loss or theft, from unauthorized access, disclosure, copying, use or modification. We will maintain practices and procedures designed to ensure and limit access to personal information for the purposes of the business.

Consent for personal information:

By completing and signing my Confidential Patient Information intake form in the centre, I consent to the collection, utilization and disclosure of my personal information. I understand that to provide me with Chiropractic / Physiotherapy / Acupuncture / Osteopathy/ Registered Massage Therapy / Yoga / Nutritional Counseling / Fitness / services, TCHPP will collect personal information about me.

I authorize TCHPP to obtain / share / release medical information pertaining to me to / from my family physician and other TCHPP practitioners as required for the course of my care. I have reviewed TCHPP’s privacy policy about the collection, use, and disclosure of personal information, steps taken to protect the information and my right to review my personal information.

I have been provided the opportunity to ask any questions I have about the privacy policy and, if applicable, they have been answered to my satisfaction.